03Authority plane
Security Manager
Defines who or what may see and do what—by identity, role, purpose, record, field, aggregation, current work, and delegated authority.
- Visibility
- Delegation
- Purpose
- Field-level control
Governed operating platform
One Platform.Governed Work.
Andonity brings work, data, business rules, authority, and evidence into one governed operating platform—so people and machines can operate from the same understanding of what the company has actually decided.
Built for the point where automation stops answering questions and starts doing real work.
Work requestRelease PO 48391
Canonical stateCOREThread 22014
RulesPolicy set 06Satisfied
Evidence3 conditions
Execution decisionPERMITTED
AW-48391-104218 Governed input Settled + current Receipted path
01 / The problem
Your company already has an operating system.It just isn't written down.
Critical operating knowledge is scattered across systems, documents, meetings, approval chains, exceptions, code, and experienced employees. People bridge the gaps. Machines cannot safely do the same.
SystemsERP · SQL · CRM · APIsDifferent sources, different meanings
People“Ask Susan”Experience, meetings, exceptions
PolicyRules · Approvals · SecurityStated, implied, and contradicted
WorkEmail · Sheets · Old softwareOwnership and state drift over time
Undefined operating systemWhat has the company actually decided?
Automation exposes the cost of everything the company knows but cannot clearly state.
02 / Andonity Reports
Start with a question.Build institutional knowledge underneath it.
Reports makes the platform tangible immediately. The first answer forms the governed definitions, source mappings, rules, and permissions that make the next answer more dependable.
Business question
“Show me open purchase orders more than two weeks late where the supplier has not acknowledged the revised delivery date.”
Ordinary languageLive operating dataActual user authority
- 01Question
A real business question, asked in ordinary language.
- 02Sources
Authoritative systems and fields are identified.
- 03Definition
Meaning, joins, exceptions, and rules are settled.
- 04Authority
Visibility and permitted detail are applied.
- 05Report
The answer becomes governed, reusable, and auditable.
Governed outputLate purchase orders — unacknowledged revision
ReviewedParameterizedPublishedScheduledReceipted
The first answer may require work.
The second should inherit what was learned.Ask once. Define it correctly. Reuse what the company learned.03 / Platform foundation
One governed substrateunderneath every product.
Core, Integrations, and Security Manager operate as one coherent foundation. Product surfaces do not create competing work, authority, or data models around it.
ANDONITY / FOUNDATION ARCHITECTURE3 governed planes · 1 canonical model
02Operating substrate
Core
Preserves canonical work through ownership, approvals, exceptions, escalation, continuation, and receipts.
- WorkThreads
- Commitments
- Canonical state
- Receipts
01Connection fabric
Integrations
Governs which systems may be reached, what operations mean, which sources are authoritative, and how contradictions are handled.
- ERP + SQL
- APIs + files
- Schema mapping
- Source authority
Shared governed state
Work should have one durable identity even when people, agents, systems, approvals, and circumstances change around it.
WORKTHREAD / CANONICALAuthority is contextual
Permission to know the aggregate does not imply permission to inspect everything underneath it.
Security becomes part of how the organization describes authority—not merely another application's access-control list.
Permitted viewTotal sales last quarter$18.4M
Underlying detail
- Individual customers
- Transactions + pricing
- Margin
- Salesperson performance
Connection is not enough.Andonity governs what the connection means.
04 / Andonity Business Rules
The company should be ableto state how it works.
Andonity helps the organization finish the difficult work of identifying decisions, gathering evidence, exposing contradictions, resolving disagreement, and publishing an accepted definition.
KNOWLEDGE FORMATIONCustomer + Andonity · joint process
- 01Tacit“Ask Susan”→
- 02DiscoverInterview + evidence→
- 03ChallengeExceptions + contradictions→
- 04SettleDecision + acceptance→
- 05PublishVersioned rule→
- 06ApplyLive execution→
RuleRevised delivery acknowledgement
Version4.2
Applies toOpen purchase orders
EvidencePolicy, SMEs, exception review
ExplicitVersionedTestableReusableAuditableReceipted
Software cannot govern a rule the company itself has never finished defining.Andonity helps the company finish that work.
05 / The platform effect
Every answer should makethe next answer easier.
Not because a chat remembered—but because the organization settled definitions, authority, source meaning, rules, and evidence that can now be governed and reused.
- 01IntegrationsTrusted access
- 02SecurityBounded visibility and action
- 03CoreCanonical work state
- 04Business RulesSettled operating logic
- 05ReportsReusable answers
- 06DashboardsComposed organizational truth
- 07Advisors + DocumentsConversation and evidence
- 08Operational productsGoverned execution at scale
Institutional knowledge, made reusable
The organization gradually turns its operations, knowledge, authority, and decisions into an explicit governed system.
Many operating surfaces.
06 / Product surfaces
Different work.The same governed truth.
Each product extends the shared platform. Definitions, work, rules, permissions, and evidence remain coherent as the operating surface changes.
OPERATING SURFACESShared platform context / live
Reports
Turn business questions into governed, reusable reporting assets.
Dashboard Manager
Compose operating views where every number retains meaning, source, lineage, and evidence.
Team Advisors
Give each team a specialist grounded in approved knowledge and constrained by actual authority.
Document Manager
Make documents part of operational state—secured, linked, governed, and available as evidence.
Help Desk
Treat support requests as durable commitments with ownership, escalation, history, and receipts.
Network Health
Raise infrastructure exceptions into governed work and permit intervention through approved conditions.
CPQ
Apply shared business logic to configuration, pricing, quoting, approvals, and exceptions.
AUTHORITYWho may know or act
COREWhat work exists now
RULESHow the company operates
INTEGRATIONSWhat systems mean
08 / Receipts
Show what happened.Show why.
A consequential action should remain explainable after the moment has passed. The work, authority, rules, evidence, source state, execution, and result travel together.
Andonity does not merely perform work. It preserves why that work was allowed and what happened.
- Action
- Release Purchase Order 48391
- Result
- PERMITTED
- Work
- Supplier Recovery / Thread 22014
- Authority
- Purchasing Delegation v7
- Principal
- Director of Operations
- Business rules
- Vendor Policy 4.2 · PO Approval Policy 6.1
- Evidence
- Approved supplier · Within threshold · Acknowledgement received
- Source system
- Epicor ERP
- State
- Current at 10:42:18
- Execution
- Completed
- Receipt
- AW-48391-20260808-104218
09 / Why Andonity
The system should know when to proceed—and when to stop.
The name is inspired by the andon principle: important operational state should be visible, and abnormal conditions should not pass silently through the system.
Andonity extends that idea to modern organizational work. As people and machines operate together, exceptions should surface, authority should be explicit, stale instructions should not silently continue, and actions should remain accountable.
Visible stateExplicit authorityInterruptible workAccountable action
10 / Future state
The organization becomes more explicitas the platform grows.
What the organization settles once should become something it can safely rely on again.
- 01TacitKnown by people→
- 02DefinedStated clearly→
- 03GovernedAccepted and controlled→
- 04ExecutableApplied to real work→
- 05ProvenSupported by evidence→
- 06ReusableDependable infrastructure→
Proven capability becomes infrastructure.
Begin with something concrete